June 14 - 17, 2012
Robert H. Smith School of Business
University of Maryland
Ronald Rust, Executive Director, Center for Excellence in Service
Janet Wagner, Director, Center for Excellence in Service
Hui Liao, Research Director, Center for Excellence in Service
Founded in 1992 by Roland Rust, the Frontiers in Service Conference is considered by many to be the world's leading annual conference on service research. The conference has a very global nature, and generally draws attendees from 35 countries or more from around the world. It is sponsored annually by the Center for Excellence in Service at the University of Maryland.
The Frontiers in Service Conference features a unique international mix of business people and academics, and a cross-functional list of topics, including service science, service marketing, service operations, service human resources, service information technology, e-service, service innovation, and customer relationship management. Speakers at the conference include many of the leading service experts, including high-ranking executives and prominent academics from around the world.
More details coming soon...